Frequently asked questions
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How long does activation take?
After you send your request we review it, then the invoice reaches you. Activation happens as soon as a card payment goes through, or after we confirm a transfer or cash.
How do I pay?
By card through Moyasar, by bank transfer with a receipt upload, or in cash. Our team confirms transfer and cash before activation.
Is VAT added to the price?
Yes. Prices are shown before VAT, and value added tax is added on the invoice.
Can I try the system?
You can book a live demo. If a free trial is available right now, you will see it on the pricing page.
Are the invoices electronic?
Yes. We issue electronic tax invoices with a QR code, and your center issues its invoices the same way once the ZATCA connection is set up.
Who owns my center's data?
Your center's data is yours. The ownership and export details are in the terms and privacy policy, under legal review.
Does it work in Arabic and English?
Yes. The interfaces, website and messages are Arabic first with full English.
What happens if my subscription ends?
Your center becomes read-only and your data stays; it returns to full use once renewed.